Privacy Policy
Last updated: July 12, 2025
This Privacy Policy for A2ZNaati ("we," "us," or "our") explains how we collect, use, store, and share ("process") your personal information when you use our services ("Services"), including when you visit our platform, use the A2ZNaati platform to practice the NAATI CCL test, or interact with us via email, support, or events.
SUMMARY OF KEY POINTS
- 🔍 Info: Name, email, login data, user recordings, activity.
- 🚫 Sensitive Data: We do not process sensitive data.
- 📥 Collection: Directly from you, not third parties.
- ⚙️ Purpose: Account management, improvements, and support.
- 🤝 Sharing: Trusted providers (e.g. payment processors, analytics).
- 🛡️ Security: Yes, your data is secure.
- ⚖️ Rights: You can access, update, or delete your data anytime.
1. What Information Do We Collect?
We collect information that you provide directly to us, including:
- Name
- Email address
- Username
- Practice session recordings (audio files you submit or generate during use)
- Payment/billing details (if applicable)
We also automatically collect device and usage data such as your IP address, browser type, operating system, and session activity for analytics, security, and performance optimization.
2. How Do We Process Your Information?
- Create and manage your account
- Track your practice progress
- Generate your results
- Improve the platform
- Respond to support tickets
- Comply with legal requirements
3. Data Sharing & Security
We may share information for legal requests. We do not sell your personal data. We use encrypted connections (HTTPS), secure hosting, and access controls to keep your information safe.
4. AI Tools
Yes — some features use AI via trusted third-party providers like Google Cloud AI to evaluate your mock tests and provide feedback.
5. Contact Us
If you have questions about this policy, you can contact us at: support@a2znaati.com
6. Payments
We offer paid products and services within the Service. All payments are processed securely through Stripe, a trusted third-party payment processor. We do not store or collect your payment card details.